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Frequently asked questions

Question

How do I know it is safe for me to use my personal, credit and debit card details on the internet?

Answer

Cover My Boat utilise Protx for all card transactions. All transaction information passed between Cover My Boat and the Protx VSP Systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to Cover My Boat from Protx are signed using MD5 hashing to prevent tampering. You can be completely secure in the knowledge that nothing passed to the Protx servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.

• How can I pay for my boat insurance?
• How do I know it is safe for me to use my personal, credit and debit card details on the internet?
• If I take out cover, will I receive any documentation in the post?
• If I lend my vessel to a friend, will they be covered under the policy?
• If I change the vessels mooring location, do I need to advise you?
• I am not intending to use my boat next season, what should I do about insurance?
• What are material facts?